SRA Management course stage 1

This one day management course provides an insight into the key components of successful law firm management. It is full of practical tips and suggestions to assist both those with significant management experience and those just commencing a management or supervisory role. It is based on extensive experience of working with a wide profile of firms over a fifteen year period and is also applicable to in-house lawyers. The course gives practical assistance with the implications of Rule 5 of the Code of Conduct, including preparation for SRA Practical Standards Monitoring Visit, and also look at techniques for business development.

This course covers:

Seeing your firm through your clients’ eyes

Business development - making it work for you

  • review of the changes in the legal landscape and their impact on firms
  • competition - dealing with it and using it to your advantage
  • promoting your firm - tools and techniques
  • understanding what your clients want
  • differentiating your firm in the market place

Managing the firm’s finances

  • understanding the financial cycle and its implications
  • key financial statements - their importance and implications
  • cash is king - the importance of effective billing and collection
  • a detailed case study puts the theory into practice providing key messages for financial stability and success.

Managing people

  • the importance of efficient and effective leadership and management throughout the firm particularly in times of economic downturn.
  • the complementary roles of management and leadership
  • communication the key to success
  • providing constructive feedback
  • appraisals
  • motivating and managing the team

Managing clients

  • understanding what our clients want from us and delivering it
  • the journey from 'Expert for hire to Trusted Advisor' - how to achieve this journey
  • dealing with complaints
What does your fee include?
  • Coffee & Danish on arrival
  • 2 course buffet lunch
  • printed certificate
  • Delegate Stationary
  • Refreshments on tap all day
On successful completion each candidate will receive a course certificate.